Shipping Policy
Effective Date: September 18, 2026
Company: PIYU GRUH UDHYOG
We know you're excited to taste our authentic snacks! We strive to deliver your orders as quickly and freshly as possible.
1. Processing Time
- All orders are processed within 1-2 business days.
- Orders are not shipped or delivered on Sundays or national holidays.
- Because we specialize in fresh, homemade namkeen and sweets, some signature items may require an extra day for preparation to ensure you receive the freshest batch possible.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order are calculated transparently based on destination state and order weight:
- Delivery within Gujarat State: 100% FREE Shipping on all orders (no minimum order required).
- Delivery to Other States (Outside Gujarat): Charged at a nominal rate of ₹50 per Kg based on the total package weight (rounded to the nearest kg, min 1 kg).
- Delivery Timelines: 2-4 business days for Gujarat, 4-7 business days for other Indian states.
Note: All shipping charges are calculated automatically and displayed clearly at checkout before you make any payment.
3. Packaging
All our snacks and sweets are securely packed in premium, food-grade, airtight packaging to preserve crunchiness, taste, and freshness during transit.
4. Tracking Your Order
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). You can also track your order directly from the "Track Order" page on our website.
5. Damages During Shipping
While we take utmost care in packaging, if your products arrive damaged, please refer to our Returns Policy and contact us within 24 hours of delivery.